Terms & Conditions

Cancellation policy

Guide to Faroe Islands offers friendly cancellation policies.

All cancellations must be made by e-mail. Guide to Faroe Islands is making every effort to ensure the best protection for the client in case of cancellations.

Day tours

These terms apply to day tours and activities booked on Guide to Faroe Islands when cancelled by traveller:

  • a) For cancellations more than 48 hours before the start of the activity, you will receive a full refund.
  • b) For cancellations 48 hours or less before the start of the activity or in case of no-show, no refund.

Multi-day tours

If you need to adjust your travel plans to the Faroe Islands, please kindly email us and we will try our best to present you with an alternative plan. These terms apply to multi-day tours and vacation packages.

  • More than 7 days prior to arrival/tour date – 100% refund
  • 3-7 days prior to arrival/tour date – 50% refund
  • Less than 48 hours prior to arrival/tour date – no refund

Car Rental

Let Guide to Faroe Islands know one week in advance at latest if you need to cancel your car rental and you will receive a full refund, except the service fee.

  • More than 7 days prior to pickup – 100% refund
  • 3-7 days prior to pickup – 50% refund
  • Less than 48 hours prior to pickup – no refund

Cancellations by Tour operator

Guide to Faroe Islands reserves the right to cancel due to bad weather and technical problems. Please note that the tour operator evaluates and makes the decision to cancel the tour due to bad weather, not the customer. In this case, we first try to re-schedule or create an alternative itinerary, if not possible, the customer will be refunded.

By using www.guidetofaroeislands.fo or any Guide to Faroe Islands affiliated website, you agree to be legally bound by these terms, which shall take effect immediately.

Terms & Conditions

If you do not agree to be legally bound by all the following Terms & Conditions, please do not use Guide to Faroe Islands or affiliated websites.

Guide to Faroe Islands may change these Terms & Conditions at any time by posting changes online. Please review these Terms & Conditions regularly to ensure you are aware of any changes made by Guide to Faroe Islands. Your continued use of guidetofaroeislands.fo or a Guide to Faroe Islands-affiliated website after changes are posted means you agree to be legally bound by these terms as updated and/or amended.

You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use content owned by Guide to Faroe Islands (inclusive of text, images, URLs, pricing information, etc.) in any way except for your own personal use.

Any commercial use of Guide to Faroe Islands content requires the prior written permission of Guide to Faroe Islands.

You agree to use guidetofaroeislands.fo and Guide to Faroe Islands-affiliated websites only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of Guide to Faroe Islands.

Your use of guidetofaroeislands.fo or any Guide to Faroe Islands-affiliated sites is intended for personal, use and/or to make legitimate requests to book the products or services offered. You agree not to use this site to make any speculative, false or fraudulent requests. You agree not to use robots or other automated means to access this site, unless specifically permitted by Guide to Faroe Islands.

You represent and warrant that you (a) have not previously been suspended by Guide to Faroe Islands or otherwise banned from the site; (b) are not a direct competitor of Guide to Faroe Islands; (c) that you have full power and authority to enter into these Terms of Service and in doing so will not violate any other agreement to which you are a party.

Liabilities

Guide to Faroe Islands does not operate any tours but directs you to tours operated by operators and service providers in the Faroe Islands. Neither does Guide to Faroe Islands charge users any fees, and as such, can not be liable for any accidents, losses, injuries, damages, delays, expenses due to any action or inaction on the part of the operator, guide or his/her services.

If you have any complaints about a tour or a local you were directed to through www.guidetofaroeislands.fo please let us know so we can help you address your grievances.

The email info@guidetofaroeislands.fo directs to our team.

As the terms and conditions of each tour operator may vary, please read the terms and conditions of each operator you have purchased a tour from.

Check the voucher you receive on your email for details.

Pricing & Inclusions/Exclusions

All products, tours and services offered by Guide to Faroe Islands are valid as per the dates displayed at guidetofaroeislands.fo or any Guide to Faroe Islands-affiliated website. Occasionally suppliers and/or service providers make changes to tour dates, prices, inclusions, coverage, age requirements, etc. Guide to Faroe Islands is not responsible or liable for any information of tours that it does not directly provide.

Prices listed on guidetofaroeislands.fo and Guide to Faroe Islands-affiliated websites are per person, unless otherwise specified.

Prices are based on the local tariff at the time of quoting, converted at the prevailing foreign-exchange rate as determined by Guide to Faroe Islands.

Price quotations are subject to change without notice, until booking is made.

Prices do not include tips/gratuities to tour directors, drivers or local guides; passport and visa fees; baggage and personal insurance; any items of a personal nature; and any beverages or food not specifically listed under “Inclusions” on the product pages of guidetofaroeislands.fo or Guide to Faroe Islands-affiliated websites.

Passports, Visas & Insurance

It is the responsibility of all passengers, regardless of nationality and destination, to check with the consulate of the country they are visiting for current entry requirements.

As visa and health requirements are subject to change without notice, we recommend that you verify health and visa requirements with the appropriate consulate prior to departure.

Disclaimers & Limitations of Liability

Under no circumstances will Guide to Faroe Islands or its agents, affiliates, service providers, suppliers, and/or distributors be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of guidetofaroeislands.fo regardless of the form of action.

Guide to Faroe Islands and its agents and suppliers, in making arrangements for hotels, tours, transportation or any service in connection with the itineraries of individual customers, shall not be liable for injury, damage, loss, accident, delay or irregularity, liability or expense to person or property due to act of default by any hotel, carrier or other company or person providing services included in the tours.

Furthermore, Guide to Faroe Islands and its agents and suppliers accept no responsibility for any sickness, pilferage, labor disputes, machinery breakdown, government restrains, acts of war and/or terrorism, weather conditions, defect in any vehicle of transportation or for any misadventure or casualty or any other causes beyond their control.

Guide to Faroe Islands content – including the information, names, images, pictures, logos, prices, dates, and availability regarding or relating to Guide to Faroe Islands, guidetofaroeislands.fo and/or to a Guide to Faroe Islands-affiliated website, service provider, operator and/or distribution partner is provided “AS IS” and on an “AS AVAILABLE” basis without any representations or any kind of warranty made (whether express or implied by law) to the extent permitted by law, including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

At Guide to Faroe Islands we check and recheck the details about all the products and services we offer for accuracy. However, Guide to Faroe Islands does not warrant that functionality, content or information contained on guidetofaroeislands.fo or any Guide to Faroe Islands-affiliated website will be uninterrupted or error free, that defects will be corrected, or that guidetofaroeislands.fo or the servers that make it available are free of viruses or bugs.

If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable.

Restrictions on Use

You agree that you will not, and will not assist or enable others to:

– use the site to threaten, stalk, defraud, incite, harass, or advocate the harassment of another person, or otherwise interfere with another user’s use of the site;

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– use the site in a manner that may create a conflict of interest, such as trading reviews with

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 “This site uses a tool which collects your requests for pages and passes elements of them to search engines to assist them in indexing this site. We control the configuration of the tool and are responsible for any information sent to the search engines.”